Frequently Asked Questions
The apartment will be thoughly inspected, carpet cleaning/replacement as necessary, cleaning and through check of all apartment features.
You do not have to be home during the completion of the service request.
We have maintenance available during business hours Monday- Friday (8 am-5pm) as well as 24-hour after hour Emergency Maintenance.
There are several ways to submit a maintenance request: Online through the Resident Portal, calling the leasing office at 512-257-3110 or sending us an email at [email protected].
Unfortunately we do not offer after hour lockout services at this time. You will need to contact a local locksmith.
Yes! Parking is all first come first serve. However, we do offer carports, and detached garages for an additional monthly fee.
Carports are available for and additional $35 per month.
The Pool and Spa hours are from 10am to 10pm daily
Yes! We allow 1 animal per home. Please contact the leasing office for additional pet qualifications
All of our apartments come with refrigerator, range, microwave and dishwashers. Washer & Dryers are included in select homes.
We do not offer furnished apartments. However, you can contact Cort Furniture Rental for anything you may need!
Our goal is to have your application approved and leased signed in 7 days.
There are two convenient ways to pay your monthly rent; Online through the Rent Cafe Portal by checking account or credit card or by utilizing WIPS, a walk-in payment system partner, several locations available for your convenience.
Renters Insurance is required, contact the leasing office for further details on the requirements.
You have the power to choose your internet provider. Our community supports Spectrum, AT&T and Google Fiber
There is an Early Termination clause that would be available to end the lease early. Please contact the leasing office about your specific situation for further information
You would call the City of Austin for electricity, and the internet provider of your choice. The water is automatically set up and is billed monthly with your rent
All utilities are separate from rent
We are conveniently located close to CapMetro Rail Lakeline Station
We are in the Round Rock Independent School District
We are so glad you asked. All you'll need is GPS and our address 8701 W. Parmer Ln Austin, TX 78729. Once you visit, you'll want to make your new home with us! We can't wait to meet you!
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Our team is always ready to answer your questions.
Testimonials
Ashlyn W a month ago- Sharon, Adrianna and Melissa are wonderful. I moved in last weekend and I don't have a single negative thing to say. Sharon and Adrianna both have been wonderful since I first walked into the leasing office. They were so helpful and put up with me wanting to tour multiple floor plans, calling a million times with questions and they have been so kind and helpful, excellent at communicating with me. Today, Melissa went above and beyond to track down a package that was deliver
- Google
Erin Holt a month ago- I have been here for 2 months and it's really a nice community to live in.the maintenance people are nice,front desk people are very nice,my apartment is big and spacious I live on the 3rd floor so has great view of the sky at night,there's free breakfast on Saturdays,hot tub is always working, and stores all around you! it's really a great place to live :)
- Google
Amazing neighborhood, awesome neighbors, quite community, and the staff is active and responsive. Thought the pandemic staff has reached out to check one the community. I would definitely recommend to others.
- Apartments.com Review